For questions about our Hammerhead AR-15 Stock Adapter,
please read our Hammerhead FAQ.
Click on a question to show the answer - click again to hide it.
There are a few common reasons why a charge might be declined:
Your card issuer is the best resource to resolve these issues.
But my card works fine at other vendors.Many merchants don't require either the billing address or the CVV code to match. To minimize credit card fraud so we can keep our prices low, we require this information to match.
My bank said the charge was actually authorized.To the bank, "authorized" means the card number was good and there were sufficient funds available. But that's not the whole story. The billing address and security code have to also match, and the bank won't know that they didn't match until Authorize.net notifies them the charge was declined due to one or more of those reasons.
My card worked fine at your store before.Every charge verification is a new transaction and does not take into account previous charges. We don't store or touch your card information in any way.
Did I get double-charged?
Most likely not, but it certainly may look that way. When a charge is attempted, your bank puts a hold on the charged amount to be sure you don't spend it elsewhere. On a declined charge your balance goes down due to the hold but our balance does not go up because no funds are actually transferred. It can take the banks a few days to a month to reset your balance back to normal. You may be able to call them to expedite this process.
Please scroll up and read the FAQ carefully before contacting us. Click a question to see its answer, click again to hide the answer. If you have a question concerning a particular product, please include the PART NUMBER in your query.
If you have a question concerning a particular product, please include the PART NUMBER in your query.